Strategic Plan 2026 Highlights

Our dedicated staff, professional staff, learners and volunteers play a vital role in advancing our strategic priorities and achieving our vision of exceptional care for every patient, every time. We’re happy to share highlights from the past quarter that shows the progress we’re making on Strategic Plan 2026 . The full list of highlights from each quarter can be found below.

Q2 Update (July 1, 2024 – September 30, 2024)

Coordination and Support for Patients Who Frequently Access Hospital Services

The heart failure clinic has seen 318 referrals to date from the inception of the clinic in August 2023 to September 2024.

Patients with a primary diagnosis of heart failure (HF) are the patient population selected for this Strategic Plan initiative. In August 2023, the HF clinic established a model that connects patients who present to the Hospital with heart failure to a rapid access outpatient HF clinic to optimize treatment. Patients are identified in the Emergency Department and seen by Rajesh Talpade, NP, and Dr. Akbari to determine the best plan of care. The outpatient HF clinic operates once a week, with patients being seen by Kathryn Bill, NP, and Dr. Akbari to follow up on interventions initiated in the Hospital.

Year-to-date, repeat visits for HF have decreased to 18.8%, compared to 24.2% in 2023/2024.

Next Steps

  • Plans are being developed to continue and sustain the HF Clinic.
  • Preparing to receive Ontario Health home monitoring platform (software and equipment) to resume remote monitoring of patients. This will further enhance care for patients with HF

This project aims to create a culturally safe environment. We plan to conduct a facility review with an Equity, Diversity and Inclusion (EDI) lens to identify gaps and determine areas for improvement. Our goal is to integrate EDI considerations into future space planning and assess the impact of current capital projects, reinforcing our commitment to an inclusive and equitable environment.

Indigenous Recruitment and Education

This initiative addresses the under-representation of Indigenous Peoples in Health Human Resources (HHR) roles at Thunder Bay Regional Health Sciences Centre and Thunder Bay Regional Health Research Institute. We will focus on recruitment for HHR positions, evaluate current practices, implement new strategies, and monitor progress. Insights gained will also enhance recruitment for volunteers, Patient Family Advisors (PFAs), and other staff roles.

EDI Experience Sharing to Build Understanding and Respect

We are creating an EDI assessment tool for managers to evaluate and improve EDI practices within their teams. This tool will provide practical insights to support a more inclusive work environment, helping managers build a more equitable workplace. Together, these projects help us foster a more inclusive and equitable environment for patients and staff.


 For a full list of highlights from the latest quarterly update, download the document below:

Q2 Update (July 1, 2024 – September 30, 2024)