In compliance with the Excellent Care for All Act, Thunder Bay Regional Health Sciences Centre would like to ensure ease of access for the public to share their concerns, compliments and feedback. Thunder Bay Regional Health Sciences Centre values the input of our patients and families as well as our external partners.
If you wish to submit a concern or compliment related to your experience at Thunder Bay Regional Health Sciences Centre, please use the process below. Raising a concern directly with a member of our staff or management will allow for the most direct and quick follow-up.
- Tell a staff member who is with you and ask for a response
- Ask to speak with a Department Manager
- Submit your comments online via the Compliments and Concerns Form at https://feedback.tbrhsc.net/
- Contact our Quality & Risk Management Department
Quality and Risk Management Department
Thunder Bay Regional Health Sciences Centre
980 Oliver Road
Thunder Bay Ontario
Any signed written concerns will receive a confirmation within 5 days of receipt.