The average number of patients receiving ultrasound therapy in the Physiotherapy Department has doubled with the addition of a new ultrasound machine, thanks to Volunteer Association/Health Sciences Foundation Family CARE grant. Ultrasound therapy is given to patients before an operation to improve surgical outcomes, and after an operation to reduce scarring, improve mobility and reduce pain.
In compliance with the Excellent Care for All Act, Thunder Bay Regional Health Sciences Centre would like to ensure ease of access for the public to share their concerns, compliments and feedback. Thunder Bay Regional Health Sciences Centre values the input of our patients and families as well as our external partners.
Compliments and concerns can be submitted electronically or in writing.
If you wish to express a concern or compliment about anything that has happened to you while a patient of Thunder Bay Regional Health Sciences Centre, the preferred method is to deal directly with staff:
For more information about our complaints process, you may view the flow chart in PowerPoint format or as a series of three images:
Thunder Bay Regional Health Sciences Centre
980 Oliver Road
Thunder Bay, Ontario
Any signed written concerns will receive a notification of receipt within 7 days.