Become a Volunteer

Volunteers play an important role at the Thunder Bay Regional Health Sciences Centre. They enhance the programs and services we offer and assist staff in providing exceptional Patient and Family Centred Care (PFCC). Approximately 500 dedicated and loyal volunteers provide service in a number of different areas including reception, administration, greeting, patient care areas, and retail sales.

“I chose to volunteer at TBRHSC because I have set a career in the medical field. Volunteering at the hospital allows me to gain the experience necessary for my career. It also brings me joy every evening I go home after volunteering with the Goodnight Program. I feel pleased knowing I ended my patients’ days with a friendly visit and a smile. One of the greatest gifts you can give is your time.”

Meagan Machimity, Volunteer


Things to consider before applying

Volunteering at Thunder Bay Regional Health Sciences Centre is a serious commitment. Before you apply, we want to make sure that you understand the volunteer role and the requirements of volunteering:

Time Commitment

  • A typical volunteer placement is two to four hours, once per week.
  • The minimum initial commitment is six months.
  • Please note that the majority of our placements occur during weekdays, with fewer placements on evenings and weekends.

Volunteer Roles

  • The volunteer role has certain boundaries and no volunteer role will include any tasks that can legally be performed only by a health care professional (physician, pharmacist, physiotherapist, laboratory technician, etc.). Volunteering will not allow you the opportunity to practice or develop your clinical or technical skills.
  • There are no placements that are specifically designed for medical and/or hospital administration students or graduates to practice their skills.
  • There are some areas of the hospital that do not offer volunteer opportunities. If you have a specific volunteer area in mind, please contact Volunteer Services before completing the application.

Requirements

  • Respect the mission, vision, and values of Thunder Bay Regional Health Sciences Centre;
  • Be at least 16 year of age at the time of application;
  • Applicants must have been residents in Canada for at least 12 months prior to applying;
  • Due to the customer service nature of volunteering, volunteers must have advanced English communication skills, verbal and written;
  • Be willing to commit to your placement for at least 6 – 12 months;
  • Be able to contribute at least 2 – 4 hours per week;
  • Be professional, reliable, punctual, team-oriented, customer service-oriented;
  • Must agree to a health screening that includes a two-step TB skin test;
  • Abide by the confidentiality and volunteer agreements;
  • Agree to wear a TBRHSC Volunteer ID badge while volunteering.

Application process

You must submit all parts of the application package (complete application and two references).

Our goal is a diverse and inclusive volunteer force that reflects the communities we serve. We strongly encourage applications from Indigenous persons, women and men, people from racialized communities, visible minorities, persons with disabilities, and people who identify themselves as LGBT to create and sustain a vibrant, healthy, safe and caring community.

Our current openings are below:

Activity Cart Volunteer

Visit patient units to provide a friend visit and offer free items from the Activity Cart (card, puzzles, magazine, books etc)

Weekdays from 1:30 p.m. -3:30 p.m

Cancer Centre Volunteer

Assist patients in the Cancer Centre, providing hospitality, information referral and symptoms assessment support.

Friday: 8:00 a.m. – 12:00 p.m.
Friday: 12:00 p.m. – 4:00 p.m.

Emergency Department Volunteer

Visit Emergency Department patients, assisting during meal times and offering other comforts.

Monday through Sunday from 11:30 a.m. – 1:30 p.m.

Gift Shop Sales Associate Volunteer

Sell merchandise and lottery tickets to patients, visitors and hospital staff in Seasons Gift Shop

Tuesday: 9:00 a.m. – 12:30 p.m.
Tuesday: 12:30 p.m. – 4:00 p.m.
Friday: 9:00 a.m. – 12:30 p.m.
Friday: 12:30 p.m. – 4:00 p.m.

Goodnight Visitor

Visit patients on one unit to provide a friendly visit and serve evening refreshments and snacks

Monday through Sunday: 7:00 p.m. – 8:30 p.m.

Help (Hospital Elder Life Program)

provide support and companionship for patients enrolled in the Hospital Elder Life Program through daily visits, therapeutic activities, exercising, and meal assistance

Monday – Friday 10:00 a.m. – 1:00 p.m.
Monday – Friday 1:00 p.m. – 4:00 p.m.

Information Desk Greeter

Greet and guide patients and visitors to various locations within the hospital, assisting as needed and providing wheelchair escorts.

Monday: 8:00 a.m. – 10:00 a.m.
Monday: 1:00 p.m. – 4:00 p.m.
Saturday: 8:00 a.m. – 10:00 a.m.
Saturday: 10:00 a.m. – 1:00 p.m.

OR Liaison

Support families in Operating Room Waiting Room as a communication link with Recovery Room staff.

Monday: 12:30 p.m. – 3:30 p.m.
Monday: 3:30 p.m. – 5:00 p.m.
Tuesday: 3:30 p.m. – 5:00 p.m.
Wednesday: 8:30 a.m. – 10:30 a.m.
Wednesday: 10:30 a.m. – 12:30 p.m.
Wednesday: 3:30 p.m. – 5:00 p.m.
Thursday: 12:30 p.m. – 3:30 p.m.
Thursday: 3:30 p.m. – 5:00 p.m.