Emergency Department Update

We are asking for everyone’s patience as our teams prioritize the needs of each patient and please be mindful of extended wait times and be courteous to staff if you are using the ED.

Our Emergency Department (ED) continues to experience high volumes of patients. As patients are seen based on an assessment of individual illness this will likely mean longer than normal wait times for those that have less severe emergencies. Calling an ambulance will not necessarily get you faster attention once you are at the hospital. If possible, please first seek the help of a primary care provider or access other community options before deciding to visit the ED. If you are unsure whether you have an emergency, you can seek health-related advice from a Registered Nurse by calling Health Connect Ontario (formerly Telehealth Ontario), 24/7. Call 811 or visit https://healthconnectontario.health.gov.on.ca/static/guest/home

We are asking for everyone’s patience as our teams prioritize the needs of each patient and please be mindful of extended wait times and be courteous to staff if you are using the ED.

We appreciate the community’s support as we work through this busy time.

Other resources for patients seeking non-urgent care:

Speak to a Nurse Practitioner: The North West Virtual Care Clinic is a Nurse Practitioner-led virtual care clinic that works with local health care providers to ensure patients can access more timely care. They serve patients within Ontario Health North West region who are experiencing an urgent medical condition.
🔗 https://www.nwvirtualcare.ca/

Health811: Use this smart search tool to find doctors, nurse practitioners, specialists, or health services for you and your family.
🔗 https://health811.ontario.ca/static/guest/find-a-service

211OntarioNorth.ca maintains an up-to-date list of clinics and hours for patients to access.
🔗 http://search.211north.ca/record/TBY0738