Emergency Department Triage Renovations

Renovations to the Emergency Department (ED) Triage area at Thunder Bay Regional Health Sciences Centre are currently underway. These improvements are designed to create a more efficient, welcoming, and functional environment for patients, visitors, and staff. Construction is expected to be completed within the next 2–3 weeks.

Please be assured that ED services remain fully operational during this time. Patients will continue to receive the care they need, and these renovations will not affect the quality or level of care provided.

While no significant disruption is expected, some temporary adjustments have been made within the ED waiting area to accommodate the construction work.

The waiting room has been reconfigured to maintain capacity while creating a safe construction zone. Seating remains available for patients seeking medical attention, though it is reserved for ED patients. The vending machines and parking kiosk have been relocated within the waiting room and remain accessible.

As work progresses, additional temporary changes to the waiting area and patient flow may be noticed. In the coming weeks, the triage area will be relocated to the back of the waiting room, and a new registration and reception desk will be in place. These adjustments are intended to support efficient operations while minimizing disruption.

As a reminder, please be aware that patients and visitors who are not attending the ED are asked to use the Main (West) Entrance when entering the Hospital as access from the ED to the Hospital is not accessible.

We appreciate everyone’s patience and cooperation as we complete these improvements to enhance the patient experience.