TBRHSC Preparing for National Accreditation Site Visit, May 11–14
by Communications and Engagement
Patients and visitors to Thunder Bay Regional Health Sciences Centre (TBRHSC) in mid-May may notice some new faces around the Hospital.
From May 11 to 14, 2026, four surveyors from Accreditation Canada will be on site as part of TBRHSC’s regular accreditation process. Hospitals across Canada participate in accreditation every four years, measuring their programs and services against national standards for quality and patient safety.
Accreditation Canada is an independent, not-for-profit Canadian organization that works with health care experts to develop standards aimed at improving the quality and safety of care. The process helps hospitals recognize what they are doing well while identifying opportunities to continue improving care for patients and families.
During the upcoming visit, surveyors will spend time in different areas of TBRHSC speaking with staff, physicians, volunteers, and patient and family advisors. They may also observe care areas and, if patients or families are comfortable, ask about their experiences receiving care.
“Accreditation is an important opportunity for us to reflect on the care we provide and continue improving for the patients and families we serve,” said Dr. Rhonda Crocker Ellacott, President and CEO of TBRHSC, and CEO of Thunder Bay Regional Health Research Institute. “Our teams are deeply committed to delivering safe, compassionate, high-quality care every day. This visit gives us the chance to highlight that work, while continuing to learn how we can do even better for the communities we serve across Northwestern Ontario.”
Patients and visitors should know that care will continue as usual during the week. Surveyors will simply be learning more about how teams across TBRHSC work together to support safe, high-quality care.
Providing care to patients from across Northwestern Ontario, leaders say the visit is an opportunity to highlight the dedication of the people who care for patients every day and look forward to continuing to strengthen TBRHSC’s commitment to exceptional care for every patient, every time.
