Communication and Information Sharing

Healthcare providers, unless restricted by law, will share information with you and your designated family in a way that is timely, appropriate, and useful so that you can participate in making decisions about your care. We will tell you our name, occupation and our role in your care (NOD). Your illness, treatment, expected outcome, and future health will be discussed with you whenever possible, by the appropriate healthcare provider. All patient rooms have patient bedside communication whiteboards that you, your family and your healthcare team can use to communicate information, goals and readiness for discharge.

The healthcare team will help you to achieve your healthcare goals and help you plan for your discharge home. Community and outpatient resources will be provided, as appropriate. You will be told about any additional financial charges for treatments, services and procedures.

You, or a family member, can assist us by:

  • Providing accurate and complete information about your present condition, past illnesses, hospitalizations, medications, and allergies.
  • Asking questions if you are unsure of your plan of care, treatment, diagnosis, or the role of a healthcare team member, to develop mutually agreeable care expectations.