Essential services will continue for patients, these will include administration of long acting injections, and delivery of medication and groceries. For more detailed information please call directly.
Psychology services will be prioritized, and provided via telephone as required.
Systemic Pre and Post, Chemotherapy, Radiation Therapy, Radiation Pre and Post Treatment:
All patients on active treatment will be triaged in accordance to CCO guidelines. All new patient referrals are being triaged in accordance to CCO guidelines. All supportive care appointments will continue via telephone. All Oncology palliative care outpatient appointments will be triaged in accordance to CCO guidelines. All follow up appointments will be done by OTN direct to patient visit or via telephone. Every attempt will be made to avoid delays in your care.
The Cardiac Catheterization Lab has resumed normal service. In the event of a resurgence in our region’s COVID-19 activity, we will again look at triaging our non-urgent patients. At that time patients will again be contacted directly if their procedure/test needs to be postponed.
To protect our clients, the majority of client appointments will be via telephone. CCDC clinicians are available Monday to Friday from 8:30am-4:30pm.
Essential services will continue for patients. All other services will be discontinued. No new referrals are being accepted at this time.
Patients will be triaged in accordance to CCO guidelines, follow up appointments are being done via telephone. Patients can call the direct CMH line to report issues that arise, the need for assessment will be triaged at that time.
The COPD/CHF Telehome Program has resumed normal service. In the event of a resurgence in our region’s COVID-19 activity, we may again have to suspend our program and if that occurs we will contact our patients directly.Contact 807-684-6795
Services will be reduced, and non-essential tests and/or procedures are being cancelled. Patients will be notified of any cancellations. Urgent referrals will be prioritized and scheduled as appropriate.
Forensic Outpatient and Case Management Programs are currently providing 100% of pre-COVID services with modifications to reduce the risk of transmission (i.e. masks, hand-washing, physical distancing)
Contact: 807- 684-6453
The INR Clinic is continuing to provide service. Consultations and appointments will be conducted via telephone, and patients may be directed to Life Labs to have their blood drawn rather than coming to the INR Clinic.
Pregnant mothers will be screened for signs/symptoms and/or risk factors for the COVID-19 virus either by phone or in person prior to entering the Maternity Centre. It is important that you report your symptoms honestly to protect our staff and patients. If you have symptoms, or are on self-isolation and need prenatal care, our team will work with you to ensure that you receive the care that you need. Some appointments may be performed via telephone, or you may be asked to wait in your car prior to your appointment to encourage social distancing. Please ensure that the receptionist has your cell phone number. Children and Care Partners are not permitted at the Maternity Centre at this time. If you have questions, please contact us directly. Our hours of operation are 9:00am-5:00pm Monday-Friday.
Administration of testosterone-suppressing medication will continue.
This program has been suspended until further notice.
Patient screening will occur at the Main Hospital Entrance and again when you arrive at the Paediatric Outpatient department. Please answer honestly for both yourself and your child. This will not affect your ability to receive care, but will allow us to protect you, other patients and our staff. Elective surgeries and some specialty consultations have been postponed temporarily. Essential services for children with chronic medical conditions will continue. Care will be determined by your Paediatrician.
If you have any questions regarding your appointment, please contact us directly.
Clinical Genetics continues to see patients based on triaging of referrals. Most appointments are being managed by video-conference or phone, with some face to face clinics being held with visiting Geneticists.
The Screen for Life Coach has resumed cancer screening services while increasing safety precautions for staff, patients, and communities. The Coach will be traveling to a limited number of communities in Northwestern Ontario from August to November. Patients due for screening have been notified and are asked to book appointments on the Coach at the screening location closest to them.
FIT Positive booking for colonoscopy continues through the Colorectal Diagnostic Assessment Program. Breast Assessment Navigation continues for patient follow-up.
Screening Campaigns and Promotions are currently on hold.
The current session of the WE-Can program is on hold.
Contact: 1-800-461-7031 (please leave a message)
Medical Weight Management Program: Suspended until further notice.
Surgical Program: The preoperative portion of our program has been suspended until further notice.
Postoperative Surgical Program: Reduced Clinic hours. Staff will continue to monitor clients that have had bariatric surgery within the last 6 months. Clinicians will be providing following up through phone call appointments. Postoperative clients can call the Clinic if they have health concerns related to their bariatric surgery.
All current participants and new participants who have had a recent event and who have been referred to the Rehabilitation and Healthy Lifestyles program for Cardiovascular Rehabilitation will be directed to online resourcing through our partner site UHN at https://www.healtheuniversity.ca/en/cardiaccollege, for self-directed learning about risk factor management and next steps post event.
Renal Clinics will be delivered via telephone, face time or telemedicine, and patients will be seen in person as needed. The Hemodialysis Outpatient unit will continue to provide service to patients. For more information related to specific services please call directly.
Multi Care Kidney Clinic: 807-684-6598
Peritoneal Dialysis Unit: 807-684-6155
Home Hemodialysis Unit: 807-684-6159
In Facility Hemodialysis: 807-684-6158
Social workers will continue to provide counseling services over the telephone for existing clients. Contact: 807-626-1233
Acute stroke care remains a top priority with ongoing access to stroke care and treatment.
The stroke prevention clinic is open to patients virtually, by phone and with limited in person appointments. All referrals are triaged with urgent patients being prioritized.
Stroke Prevention Clinic: 807-684-6700
Regional Stroke Network 807 684-6702
As the Thunder Bay Regional Health Sciences Centre implements its pandemic plan in response to the COVID-19 pandemic Surgical and Ambulatory Services will be limiting the services that we provide to Emergent, urgent and essential services only.
Ambulatory Day Care will continue to provide infusion, transfusion and other urgent treatments or procedures as identified by the physician leads of each Clinic that operate out of the Ambulatory Care Department. The Surgeon’s office or Ambulatory Day Care will contact you if your appointment has been cancelled.
The Fracture Clinic will continue to provide casting services and care for urgent referrals. The Fracture Clinic will contact you if your appointment has been cancelled.
The Rehabilitation Department will be focusing on inpatient services only. At home exercise instructions will be provided to those patients discharged home with a new hip or knee replacement requiring post operative physiotherapy. Follow up phone calls will be made as required. The Rehabilitation Department will be contacting outpatients to cancel appointments.
Contact: 807-684- 6270
The Pre Admission Clinic will continue to see patients who have been identified by the Surgeon’s office as requiring urgent surgery. The Surgeon’s office will contact you to cancel appointments.
Endoscopy will continue to perform scope procedures that have been identified as urgent by the physicianlead. If your Endoscopy appointment is cancelled the physician office will contact you.
The Rapid Access Clinic will be closed to outpatients. However; they will be conducting 6 week post-op knee and hip replacement surgery telehealth appointments, and will be providing some physiotherapy guidance to patients who have had a new hip or knee replacement surgery and cannot access outpatient services. The RAC will contact you to either cancel your appointment or book a telehealth appointment.
Contact: 807-684-6965, or toll free 1-833-706-9417
The Operating Room will continue to perform surgeries that have been identified as being emergent or urgent by the Surgeon. The Surgeon’s office will call you if your surgery is cancelled.
Contact: please call your Surgeons office
The Surgical Day Care Department will remain open to care for pre-operative patients and endoscopy patients. The physician’s office will contact you to cancel your endoscopy or surgery.
If you are unsure if your appointment has been cancelled, please call the related department before coming to the Hospital.
Telemedicine will continue to offer services Monday to Friday from 8:00am-4:00pm for urgent referrals only. All non-urgent referral will be canceled and rescheduled to a later date.
Telemedicine Clinic: 807-684-6711
All activities have been suspended until further notice.