Today, officials at Thunder Bay Regional Health Sciences Centre (TBRHSC) announced plans to engage with the community to help guide the hospital’s new strategic plan.
The outgoing 2015 Strategic Plan has been a success, with nearly 90 percent of its initiatives completed.
“Most strategic plans do not accomplish more than 20-30 percent of their goals, so what we’ve been able to do in the last four years is quite exceptional,” says Susan Fraser, Chair, TBRHSC Board of Directors. “A major reason for this success is the dedication and hard work of our staff, volunteers, patient family advisors and community healthcare partners.”
The development of the new Strategic Plan for 2020, will begin by seeking input from the community on key
directions that have been identified by the Health Sciences Centre’s Board of Directors. The directions are Seniors Health, Acute Mental Health, Aboriginal Health, Comprehensive Clinical Care and Patient Experience.
Starting in January, TBRHSC will be engaging with hundreds of people representing five partners in health
(which is based on Dr. Charles Boelen’s model of engagement): health professionals, health managers, policy makers, academic institutions and communities. These groups will meet independently, as well as together, to agree on what is most important for everyone regarding healthcare. This collaboration helps TBRHSC to determine how it can deliver the best care for patients and families.
“Engagement is a process of collaboration and decision making — not simply consultation, surveys and
polls. It is giving the community a voice in the decisions that affect them and enables transparency and
accountability,” says Andrée Robichaud, President & CEO, TBRHSC and Acting CEO, Thunder Bay Regional Research Institute. “So with our overall direction established by the Board, we’re now prepared to go out to the community and its diverse components to do our engagement and develop the meat of the plan – the goals we wish to achieve.”
Members of the community who are interested in learning more about the upcoming engagement sessions are encouraged to contact TBRHSC at 807-684-6010 or email@example.com
In addition to the in-person engagement sessions, patients and families across Northwestern Ontario will be able to contribute their ideas by completing an online survey. Visitors to TBRHSC can also fill out feedback cards which will be available in waiting areas and other locations throughout the hospital.