Approximately 500 dedicated and loyal volunteers provide service in a number of different areas including reception, administration, greeting, patient care areas, and retail sales.
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At Thunder Bay Regional Health Sciences Centre we believe that your health information deserves to be treated with respect and sensitivity and that your privacy must be protected. We are committed to protecting the privacy, confidentiality, and security of all personal health information. Access to your personal health information is available to those who are involved in your ongoing care and treatment.
We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include, for example, your name, date of birth, address, health history, records of your visits to TBRHSC, and the care that you received during those visits. Occasionally we collect personal health information about you from other sources as permitted by law.
We use and disclose your personal health information to:
Personal health information may be disclosed to a prescribed planning entity for the purposes of analysis, or compiling statistics with respect to the management of, evaluation or monitoring of, the allocation of resources to or planning for all or part of the health system without the consent of the patient provided the entity meets requirements outlined in the Personal Health Information Protection Act. Four prescribed planning entities in Ontario are Cancer Care Ontario, Canadian Institute for Health Information, Institute for Clinical Evaluative Sciences and Pediatric Oncology Group of Ontario.
You may access and correct your personal health records, or withdraw your consent for some of the above uses and disclosures by contacting us (subject to legal exceptions). Family physicians routinely receive copies of hospital reports unless you notify us otherwise.
Our Privacy Officer is Mieke DeRoover.
For more information about our privacy protection practices, or to raise a concern you have with our practices, contact us at:
Thunder Bay Regional Health Sciences Centre
You have the right to complain to the Information and Privacy Commissioner/Ontario if you think we have violated your rights. The Commissioner can be reached at:
Information and Privacy Commissioner/Ontario
ConnectingOntario enables doctors and clinicians to share your medical information in a safe, secure digital format that will improve the care you receive. This means that authorized members of your health care team have immediate access to your important personal health information including:
Medical history, Medication information, Emergency department visits, Lab results, Hospital reports, Home care services information, Diagnostic Imaging reports and images (e.g. X-rays). https://www.ehealthontario.on.ca
Contact eHealth Ontario at 1-866-250-1554 or firstname.lastname@example.org:
The Ontario Laboratories Information System enables hospitals, community laboratories, public health laboratories, public health labs and physicians to securely access lab test results. https://www.ehealthontario.on.ca
If you wish to restrict access to your information in OLIS, please contact Service Ontario at 1-800-291-1405 (TTY 1-800-387-5559).
Diagnostic Imaging Repository includes images, xrays, CTs, MRIs etc collected from all 66 hospital sites in Northern and Eastern Ontario and makes them available for viewing to health service providers involved in providing care to you.
If you wish to restrict access to your information in NEODIN, please contact the TBRHSC Privacy Officer.
The Integrated Assessment Record (IAR) is a tool that provides a central repository for data collected from multiple assessments for clients and allows health service providers involved with your care to view your previous assessment information from other care providers.
If you wish to restrict access to your information in IAR, please contact the TBRHSC Privacy Officer.
The electronic Child Health Network (eCHN) was established in 1999 and is operated as a not-for profit, government funded organization, dedicated to using modern technology to promote the sharing of paediatric health care data, information and knowledge among health care providers for the purpose of medical care. It is designed to provide the communications infrastructure to support children’s health services in Ontario.
If you wish to restrict access to your child’s information in eCHN, please contact the TBRHSC Privacy Officer.