Thanks to a Volunteer Association/Thunder Bay Regional Health Sciences Foundation Family CARE Grant, renal patients now have access to new tuck-away belts that comfortably and safely house the patient’s catheter, keep it clean between uses, and hold it in the appropriate position on the abdomen. Over 100 belts have been purchased to provide to patients who can’t afford them. As well, aging hemodialysis machines are replaced annually through grants from the Health Sciences Foundation.
Patient Accounts and Cashier services, located beside Admitting, are available from 7:30 a.m. to 8:30 p.m. weekdays and 9:00 a.m. to 5:00 p.m. weekends, except holidays. Cashiers offer safe keeping services.
Billing staff located in the Emergency Department are available from 7:30 a.m. to 10:00 p.m. Monday to Friday and 10:30 a.m. to 6:30 p.m. on the weekends. Billing staff register patient accommodation requests, request changes, prepare billings and verify insurance coverage on request.
If you know that you will be discharged on a holiday, please arrange to settle your account in advance as only basic cashier coverage will be provided by Admitting. The Health Sciences Centre accepts cheque, cash, Interact and major credit cards.