Education and Awareness campaigns aimed at helping reduce the stigma of mental illness were made possible with a $10,000 grant from the Health Sciences Foundation. As well, Adult Mental Health has received some new electronics through a Volunteer Association/Health Sciences Foundation Family CARE grant. The flat screen TV, DVD/VCR player and Nintendo Wii are helping improve patients’ moods, lessen their anxiety and support their relaxation.
In compliance with the Excellent Care for All Act, Thunder Bay Regional Health Sciences Centre would like to ensure ease of access for the public to share their concerns, compliments and feedback. Thunder Bay Regional Health Sciences Centre values the input of our patients and families as well as our external partners.
Compliments and concerns can be submitted electronically or in writing.
If you wish to express a concern or compliment about anything that has happened to you while a patient of Thunder Bay Regional Health Sciences Centre, the preferred method is to deal directly with staff:
For more information about our complaints process, you may view the flow chart in PowerPoint format or as a series of three images:
Thunder Bay Regional Health Sciences Centre
980 Oliver Road
Thunder Bay, Ontario
Any signed written concerns will receive a notification of receipt within 7 days.