Through the generosity of donors, the Thunder Bay Regional Health Sciences Foundation has been able to continue its strong support for cardiac care at TBRHSC with $274,000 in grants to purchase new, specialized pieces of equipment such as a unit for the Cardiac Cath Lab that clears away hardened plaque from arteries and help locate veins deep inside the body for pacemaker insertion. As well, a second life-saving intra-aortic balloon pump, which opens up arteries to restore blood flow after a major heart attack or failure, ensures 24/7 coverage for patients.
In compliance with the Excellent Care for All Act, Thunder Bay Regional Health Sciences Centre would like to ensure ease of access for the public to share their concerns, compliments and feedback. Thunder Bay Regional Health Sciences Centre values the input of our patients and families as well as our external partners.
Compliments and concerns can be submitted electronically or in writing.
If you wish to express a concern or compliment about anything that has happened to you while a patient of Thunder Bay Regional Health Sciences Centre, the preferred method is to deal directly with staff:
For more information about our complaints process, you may view the flow chart in PowerPoint format or as a series of three images:
Thunder Bay Regional Health Sciences Centre
980 Oliver Road
Thunder Bay, Ontario
Any signed written concerns will receive a notification of receipt within 7 days.