Your safety is part of our plan of care. It is characterized by openness in incident reporting to help reduce error. We will take every reasonable precaution to ensure the safety of patients, staff, visitors, physicians, learners and volunteers.

As a partner with us, you have a right to be informed about your condition and treatment plan, and participate in decisions about your care. We will explain what medications or treatments we are giving, along with the reasons, risks, benefits, and possible side effects.

You or a family member can assist us by:

  • Informing your nurse, doctor or other healthcare provider if you do not understand or are unable to carry out the planned treatment, test or procedure.
  • Knowing your medications and what they are for and noting any additional treatments or medication that you would like included in your treatment plan.
  • Covering your cough or sneeze, washing your hands, and encouraging your care providers and family to do so as well.
  • Reporting any unexpected changes in you or your family members’ condition or symptoms to your Doctor, Nurse or other healthcare provider.
  • Telling your care-provider if you have ever fallen or are unsteady on your feet.
  • Asking for help when you need assistance moving from one location to another or if something is out of reach.
  • Taking responsibility for your healthcare needs by following the plan agreed upon with your healthcare providers.
  • Telling your healthcare provider if you or your family has ever been told they have an infection that could be spread to others, such as Tuberculosis, Influenza, C. difficile.
  • Encouraging friends and family to stay home or seek medical attention if they are sick or feeling unwell.
  • Helping us identify opportunities for improvement; let us know if you see something you feel is unsafe.